NatWest home insurance review

NatWest logo

NatWest offers a range of home insurance options. We've reviewed its standard 'Home Insurance' policy, and additionally its 'Elite' and 'Premier' cover, as well as its 'Renters Home Insurance'.

The standard 'Home insurance' policy covers lost and stolen keys, burst pipes and subsidence as standard. You can optionally add cover for legal protection, accidental damage, home emergency and personal possessions away from the home.

NatWest was launched in 1970, but the NatWest Group now includes various banking brands. Complementing its savings products, loans and mortgages, NatWest also sells home, travel, pet and life insurance.

Its home insurance is underwritten by UK Insurance - which is part of the Direct Line Group and underwrites Direct Line and Churchill , among other brands.

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Does NatWest offer the best home insurance?

We've rated dozens of insurers on their policies and, where possible, customer service. Members can log in to read our full reviews.

If you're not already a member, join Which? and get full access to these results and all our reviews.

How we analyse home insurance

We analyse and rate 21 aspects of buildings cover, 40 areas of contents cover, and 25 features applicable to both (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.

Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).

Which? Recommended Providers of home insurance

To be a Which? Recommended Provider, an insurer must:

How good is NatWest's home insurance policy?

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

How can you save money on NatWest's home insurance?

NatWest doesn't sell home insurance on comparison websites, so you'll need to go to its website directly, call it, or visit one of its branches for a quote.

It's also in a minority of home insurers that offers a 'Switcher Fee' to those jumping ship from other providers. This is a contribution (up to £50) towards cancellation fees you're charged if you switch before renewal. The Switcher Fee is available with the standard, 'Elite' and 'Renters' policies - but not the 'Premier' policy.

It's one of a handful of providers that doesn't charge extra for paying in monthly instalments.

If you're already with NatWest, it's worth calling up at renewal if you're not happy with the renewal offer. Consider trying these tips to haggle the premium down .

How can I claim?

If you need to make a claim with NatWest home insurance, you can do so online or call 0345 246 0449.

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Compare home insurance

Find the right policy for your home using the service provided by Confused.com

Home insurance reviews

Compare home insurance

Find the right policy for your home using the service provided by Confused.com

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Which? Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative (FRN 610689) of the following:

1. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance, who are authorised and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635). Inspop.com Ltd is authorised and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635) and is registered in England and Wales to Greyfriars House, Greyfriars Road, Cardiff, South Wales, CF10 3AL, company number 03857130. Confused.com is a trading name of Inspop.com Ltd.

2. LifeSearch Partners Limited (FRN656479), for the introduction of Pure Protection Contracts and Private Health Insurance, who are authorised and regulated by the FCA to provide advice and arrange Pure Protection Contracts and Private Health Insurance Contracts. LifeSearch Partners Ltd is registered in England and Wales to 3000a Parkway, Whiteley, Hampshire, PO15 7FX, company number 03412386.

3. HUB Financial Solutions, for the introduction of equity release advice and an annuity comparison service, who are authorised and regulated by the Financial Conduct Authority (‘FCA’) to provide advice and guidance on financial products for those who have retired or are approaching retirement (FCA Firm Reference Number: 455713). HUB Financial Solutions is registered in England and Wales to Enterprise House, Bancroft Road, Reigate, Surrey RH12 7RP, company number 05125701.

4. Alan Boswell Insurance Brokers Ltd (FRN 301), for the introduction of non-investment landlord insurances, who are authorised and regulated by the Financial Conduct Authority to provide advice and arrange insurance contracts. Alan Boswell insurance brokers Ltd is registered in England at Prospect House, Rouen Rd, Norwich NR1 1RE, company number 02591252.

Other financial services:

Mortgage service provided by London & Country Mortgages (L&C), Unit 26 (2.06), Newark Works, 2 Foundry Lane, Bath BA2 3GZ. London & Country are authorised and regulated by the Financial Conduct Authority (registered number: 143002). The FCA does not regulate most Buy to Let mortgages. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

We do not make, nor do we seek to make, any recommendations or personalised advice on financial products or services that are regulated by the FCA, as we’re not regulated or authorised by the FCA to advise you in this way. In some cases, however, we have included links to regulated brands or providers with whom we have a commercial relationship and, if you choose to, you can buy a product from our commercial partners.

If you go ahead and buy a product using our link, we will receive a commission to help fund our not-for-profit mission and our campaigns work as a champion for the UK consumer. Please note that a link alone does not constitute an endorsement by Which?.